Tough Conversations: Handling Sticky Situations with Confidence
Skill level: Intermediate
Instructor: Colleen Barry
Raising questions that others would rather not discuss is one of the copyeditor’s most difficult but important tasks. When confronted by problems such as offensive language, plagiarism, or just plain bad writing from a big-name writer, many of us are torn between our obligation to fix the problem and a desire to keep our heads down so we don’t lose our jobs or our clients. Colleen Barry will discuss techniques for communicating clearly but respectfully about sensitive topics.